What's your return policy?
When you receive your merchandise inspect it carefully BEFORE you install anything or open sealed bulb packages. If you are not satisfied with your purchase, immediately return it to the exact return address on the shipping carton in original brand new condition, unused, uninstalled and in original packaging. Merchandise that has been installed, used, modified or damaged after delivery cannot be returned for any reason. Bulbs cannot be returned for any reason after sealed bulb package has been opened. Shipping charges are not refundable on orders that have already been shipped. Cost of return shipping is the responsibility of the customer. Items may be returned for refund or exchange within 7 days without restocking charges. Items returned after 7 days or without original packaging are subject to 30% restocking charge. Absolutely no returns, refunds or exchanges after 30 days from delivery. Items returned after 30 days will not receive any refund or exchange and will not be returned to sender. A returned goods authorization number (RGA) is required to return IPCW taillights to IPCW.

I have question and/or problem with IPCW taillights.
Call the manufacturer, In.Pro. Car Wear, directly and ask for Wang 1-800-934-4599.

What's the warranty on these products?
There is NO WARRANTY. We are not manufacturers and do not offer any manufacturer warranties.
When you receive your merchandise inspect it carefully BEFORE you install anything including taillights or open sealed bulb packages. Once you install taillights, corners, bumpers, sidemarkers, fog/driving lights, or any bulbs you cannot return that merchandise for any reason. The manufacturers offer NO WARRANTY and used merchandise cannot be returned for any reason.

My merchandise was appears to have been damaged during shipment. What do I do?
If the package was delivered by insured U.S. Priority mail, immediately take the entire package, exactly as you received it, to your Post Office and file a damage claim. You will not have to pay return shipping and you will receive a full refund from the U.S. Post Office in about 3 weeks if they accept your claim. If the package was delivered by UPS or FEDEX, immediately call your local UPS or FEDEX for pickup. Tell UPS or FEDEX they damaged your package in shipment and you want them to return it to sender at their cost. If necessary, you will receive credit for cost of return shipping on items returned for exchange only. Any cost of return shipping for items returned for refund only is customers responsibility.

I didn't see the taillights or clear corners for my vehicle. Do you know if anybody has them?
We try to offer every aftermarket corner and taillight set that we can find. If we don't list an item then that item it is probably not available.

Can clear corners or taillights be custom made for my vehicle?
Unfortunately no. There is no way around an expensive manufacturing process that makes small production runs unprofitable. Manufacturers require large minimum orders on new products and can take up to 2 years to deliver. So the answer is no.

How do I use the shopping cart? I clicked on the red purchase button but nothing was in the basket when I tried to checkout.
Clicking on the red purchase button does not put items in the basket, it takes you to the entrance of the LIGHTLENS.COM secure shopping cart...
once there...click on Browse Catalog...
click on appropriate Category...
locate item and click on Add to Basket button next to item...
click on Checkout...
enter shipping address, billing address and sales tax info... click on Submit Order button...
enter credit card info... click on Submit Order button...
Print copy of your order.

What's your Privacy Policy?
Information collected is solely for the purpose of processing and shipping your order. We do not collect email lists to sell, rent or share with anybody for any reason and we will not be sending you any email advertisements or newsletters.

What's your telephone number?
We do not accept telephone orders. You cannot place an order over the telephone. Orders must be placed through the secure shopping cart. If you do not want to use your credit card online select check/money order payment option and send your order number along with your check or money order by mail. Ordering can be done online by secure shopping cart 24 hours a day. If your transaction is declined by your credit card you will be notified by email. Questions are answered by email only. If we have an answer we will reply by email only. Questions already answered on this page will not be answered again. Insulting and profane emails are deleted unanswered.

If you want to pay by check or money order (sorry no C.O.D.s) select check/money order payment option.
Where do I send my check or money order?
For ordering by mail make check or money order payable to LIGHTLENS.COM and send to...
LIGHTLENS.COM
P.O.Box 80744 San Marino CA 91118 USA

How can I check the status of my order?
By email. Include your order number, name and date of order and send status request to...  status@lightlens.com

How can I cancel my order?
By email. Include your order number, name and date of order and send cancellation request to...  cancel@lightlens.com

What's your return policy?
When you receive your merchandise inspect it carefully BEFORE you install anything or open sealed bulb packages. If you are not satisfied with your purchase, immediately return it to the exact return address on the shipping carton in original brand new condition, unused, uninstalled and in original packaging. Merchandise that has been installed, used, modified or damaged after delivery cannot be returned for any reason. Bulbs cannot be returned for any reason after sealed bulb package has been opened. Shipping charges are not refundable on orders that have already been shipped. Cost of return shipping is the responsibility of the customer. Items may be returned for refund or exchange within 7 days without restocking charges. Items returned after 7 days or without original packaging are subject to 30% restocking charge. Absolutely no returns, refunds or exchanges after 30 days from delivery. Items returned after 30 days will not receive any refund or exchange and will not be returned to sender.